THE OPPORTUNITY: Sales Manager- Leader of Leaders

The Freedom Plus Sales Manager will effectively manage frontline leaders and be responsible for the development, performance, and tactical management of the Freedom Plus Sales team. The Sales Manager will ensure frontline leaders are driving the sales team to meet sales goals, regulatory requirements, and other efficiency targets in line with company vision and values.

The Sales Manager collaborates with the Director and Unit Leaders to establish plans to improve sales, operational efficiencies, and productivity of the individual Loan Consultants (Sales Agents) while directing improvement initiatives. The Sales Manager contributes to individual and process development for Loan Consultants including training, coaching, and performance feedback.

From your bed to your desk in 30 seconds! Were proudly offering remote/hybrid work options for this role which can be based in Phoenix/Tempe Area


THE ROLE:

• Coaches, inspire and motivate sales team leaders (Unit Managers). Responsible for the performance and development of the Freedom Plus team.
• Ensures sales targets are met. Conducts regular one-on-one reviews with Unit Leader to build effective communication, to understand training and development needs, and to provide insight for improvement with Loan Consultant(s). Provides consistent and timely feedback to senior management regarding performance.
• Directs coaching, development, and performance management of Unit Leader and indirect coaching, development, and performance management of Loan Consultants.
• Develops new and or refines existing sales strategies to guarantee success and growth.
• Reduce operational friction within the loan application process
• Identify, catalog, and implement best practices that deliver operational efficiency and higher sales output.
• Collaborate on the implementation of new processes, tools, and technology.
• Develops and maintains internal relationships with enabling/supporting partners.
• Maintains accurate records of sales and activity reports for each Loan Consultant.
• Controls expenses to meet budget guidelines.
• Adheres to all company policies, procedures, and business ethics codes and ensures they are communicated and implemented within the team.
• Ensures sales team meets or exceeds all activity standards for prospecting calls, underwriting, presentations, contracts, and closes.
• Delegates appropriately with responsibility, accountability, and follow-up.
• Sets a professional standard for the Freedom Plus sales team in areas of integrity, commitment, organizational and selling skills, and work habits.
• Conducts regular coaching with Unit Leader to build motivation and selling skills.

SKILLS/CHARACTERISTICS

• 4+ years in a sales leadership role
• Excellent collaborative and team-building skills
• History of team quota achievements
• Proven track record of driving discipline and rigor in the sales processes, including holding teams accountable for CRM data entry and maintenance to enable accurate pipeline and metrics reporting.
• Ability to apply continuous improvement principles to drive efficiency and performance
• Scale experience - have helped organizations grow in fast-moving environments
• Ability to manage multiple simultaneous tasks and processes
• Highly effective change management skills

PREFERRED SKILLS

• 2+ years experience as a Leader of leaders
• Inside sales leadership experience

• Working knowledge of loan origination, credit underwriting, and regulatory requirements
• In-depth experience in call center workforce planning, workflow analysis, process mapping, input forecasting, and organizational design
• Project Management experience
• Bachelor's degree preferred

WHO WE ARE:

Freedom Financial Network is a family of companies that takes a people-first approach to financial services, using technology to empower consumers to overcome debt and create a brighter financial future. The company was founded in 2002 by Brad Stroh and Andrew Housser on the belief that by staying committed to helping people, you can ensure better financial outcomes for both the customer and the business. This Heart + $ philosophy still guides the vision of our growing company, which has helped millions of people find solutions for their financial needs.

What began with 2 people in a spare bedroom has now rapidly expanded to a vibrant business that employs over 2,200 employees (known internally as The Freedom Family). When you join our team, youll understand why our employees have voted us the Best Place to Work for the last several years. Its a place where the Heart + $ philosophy continues to thrive, where we believe that success is only achieved by doing whats right for our customers, our employees, and our communities.

In order to create brighter futures for our clients, employees, and businesses, Freedom Financial Network holds itself to four core values that have grown out of our Heart + $ philosophy: to care for everyone around us, act with integrity every time, collaborate with everybody we work with, and get better at what we do every day.

Culture (Our Core Values):

Care (for everyone): We show compassion and contribute to the well-being and growth of those around us. We only pursue products that improve the financial lives of our clients.

Act with Integrity (every time): We take the right action even when it is hard and even when no one is watching. We treat our employees, clients, and communities the way they wish to be treated.

Get Better (every day): We innovate, iterate, and improve each day. We are creative, take thoughtful risks, and ultimately learn and recover from failures.

Collaborate (with everybody): We strive to work together toward a common purpose by proactively sharing information and inviting participation. We recognize the perspective of various groups and embrace a healthy, constructive debate.

WHY JOIN THE FREEDOM FAMILY?

• Fast, continued growth - theres a lot of opportunity for advancement
• Voted a Best Place to Work multiple times by our employees, most recently #1 in Phoenix for the 2ndyear in a row!
• Benefits start within 30 days
• 401k with employer match
• 3 weeks paid vacation (increased with tenure)
• 9 paid holidays & 5 sick days
• Paid time off for volunteer work and on your birthday